![]() It's the final stage of the delivery process, where the goods are transported from the warehouse/Hub to the customer's doorstep. ![]() The last-mile delivery operation can have a significant impact on the overall customer experience and the business's bottom line. By optimizing last-mile logistics, businesses can meet these expectations and gain a competitive edge. In fact, a survey conducted by MetaPack found that 96% of consumers said that delivery is an important factor when shopping online. In today's fast-paced, technology-driven world, customers expect fast and reliable delivery services. In this context, businesses need to focus on improving their last-mile logistics to improve their bottom-line. However, optimizing last-mile logistics has become a challenge in the wake of the pandemic and the rise of e-commerce. If you’re a business owner having delivery operation, you understand the importance of delivering goods to your customers promptly and efficiently.
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